Quality management is a broad term used to describe those activities that are beneficial in building quality products. Other associated terms historically associated with this concept are Total Quality Management (TQM), Statistical Process Control (SPC), etc. The philosophies of Deming, Juran, Taguchi and others are part of this class of activities, as are approaches such as “Six Sigma”, “Lean Six Sigma” and ISO 9000.
The purpose of this 1-day course is to provide participants with an introduction to the foundational concepts of the Lean-Six Sigma philosophy and process. It will help participants successfully understand the organization of a Lean-Six Sigma program. Simulations on variations in such processes will be practiced.
Who Should Take the Course
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